Recently my family had the opportunity to go to San Francisco while my husband attended a conference. One of the ways we got around the city (since the metro was not very much fun with a stroller) was to use the ride-sharing service Lyft. Before we left, I did some research on whether Uber or Lyft was better in San Fran, and when I read that overall, Lyft treated their drivers better, the choice was simple. Both startups originated right there in Silicon Valley, but I wanted the one who treated its drivers right.

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Using Lyft was a great experience! I can’t believe how easy it was to install and use. When you open the app, you can see a map of the surrounding area with little cars on it representing nearby Lyft drivers. We didn’t wait more than 5 minutes for a car to show up any time we used it, and once I ordered a car, I could watch it approach and know exactly where our driver was parked. Seriously, this app blurred the line between technology and magic for me.

All of the drivers I had were male, but unlike the recent taxi experiences I’ve had, nobody was creepy or made me uncomfortable in any way. The cars were super clean, and almost every driver helped me install the carseat for our daughter.

Conversation came easily, or not at all if I didn’t want it. I learned most of my drivers don’t live in the SF area, but commute in just for the weekend and stay on a friend’s couch, which makes sense since SF is so incredibly expensive to live in. One gentleman I talked to drove for both Uber and Lyft, and he confirmed that Lyft was a much better company to work for. They were more flexible and had better perks for the job.

If we had Lyft (or even Uber, I guess) in Iowa City, the cab companies would go out of business. Their pricing and service were incredible and I highly recommend this app next time you head to a city where Lyft is available!

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